1. General Provisions

This Privacy Policy applies to the website https://thdelivery.com/
and to communications, requests and service processes carried out through or in connection with this website.

THdelivery provides trade support, logistics coordination, export support, supplier communication, order handling,
consolidation, packing, dispatch preparation and related operational services from Thailand for international clients.

This Policy is prepared with regard to applicable data protection principles, including the Personal Data Protection
Act of Thailand, the General Data Protection Regulation of the European Union where applicable, and other relevant
legal requirements depending on the country of the user, recipient, importer or service partner.

2. Data Controller

The data controller responsible for the website is:

Decos Company Limited
Company Registration Number: 0125557024483
51/60-61, Moo 6, Sao Thong Hin,
Bang Yai District, Nonthaburi 11140,
Thailand

Contact email: info@thdelivery.com

3. Personal Data We May Process

Depending on how the user interacts with the website or with THdelivery, we may process the following categories of
personal data:

• name and contact details;
• email address and phone number;
• delivery address or business address;
• company name, position and business contact details;
• order, shipment, request or service-related information;
• messages, inquiries and correspondence sent to us;
• IP address, browser type, device information and website usage data;
• cookies and similar technical identifiers;
• other information voluntarily provided by the user in connection with a request or service.

4. Passport Data, Tax ID and Customs Information

THdelivery.com itself does not collect passport data, tax identification numbers or other sensitive customs
identification data directly through the website.

In certain cross-border delivery or import procedures, such data may be required by authorized customs brokers,
logistics operators, postal operators, payment providers, courier companies or other legally authorized parties.
In such cases, the relevant third party acts within its own legal, customs, logistics or regulatory obligations.

Users may be redirected to or contacted by such authorized service providers when personal identification data is
required for customs clearance, import formalities, delivery verification, payment verification or compliance with
the laws of the destination country.

5. Purposes of Processing

Personal data may be processed for the following purposes:

• responding to inquiries and service requests;
• providing trade support, export support and logistics coordination;
• communicating with suppliers, buyers, recipients, importers, brokers and logistics partners;
• processing orders, shipments, delivery instructions and operational tasks;
• arranging consolidation, packing, labeling and dispatch preparation;
• supporting customs, transport and delivery procedures where applicable;
• issuing invoices, records and accounting documents;
• preventing fraud, misuse, technical errors and unauthorized access;
• improving website functionality, service quality and user experience;
• complying with legal, tax, customs, accounting and regulatory obligations;
• sending service-related notifications and, where permitted, marketing communications.

6. Legal Bases for Processing

Depending on the circumstances, personal data may be processed on one or more of the following legal bases:

• the user’s consent;
• the necessity to perform a contract or take steps before entering into a contract;
• compliance with legal obligations;
• legitimate business interests, including fraud prevention, service improvement, security and operational coordination;
• the necessity to establish, exercise or defend legal claims;
• other legal grounds permitted by applicable law.

7. Cookies and Website Analytics

The website may use cookies and similar technologies to ensure proper website operation, remember user preferences,
analyze website traffic, improve content and support security.

Users may disable cookies in their browser settings. However, some website functions may not work properly if cookies
are disabled.

Where analytics tools are used, the collected data is used in an aggregated or technical form to understand how the
website is accessed and how its content and services can be improved.

8. Disclosure to Third Parties

Personal data may be disclosed only when necessary and only to the extent required for the relevant purpose.
Such recipients may include:

• logistics companies, courier operators and postal operators;
• customs brokers and customs representatives;
• payment providers, banks and financial service providers;
• suppliers, warehouses, packing and fulfillment partners;
• IT, hosting, website maintenance and analytics providers;
• accounting, legal and professional advisers;
• government authorities, courts, customs authorities or regulators where required by law.

THdelivery does not sell personal data to third parties.

9. International Data Transfers

Because THdelivery operates in international trade and logistics, personal data may be processed or transferred
between Thailand and other countries where users, recipients, suppliers, logistics partners, customs brokers, payment
providers or technical service providers are located.

Where personal data is transferred internationally, THdelivery takes reasonable steps to ensure that such transfer is
limited to what is necessary and that appropriate confidentiality, security and contractual safeguards are applied where
required by applicable law.

10. Data Retention

Personal data is retained only for as long as necessary for the purposes described in this Policy, unless a longer
retention period is required or permitted by law.

Retention periods may depend on the type of data, the nature of the service, accounting requirements, customs or tax
obligations, dispute resolution needs and other legal or operational requirements.

11. Data Security

THdelivery applies reasonable administrative, technical and organizational measures to protect personal data against
unauthorized access, loss, misuse, alteration, disclosure or destruction.

These measures may include access control, secure communication, system monitoring, backups, staff access limitation,
software updates and other appropriate protective measures.

No method of data transmission or storage is completely secure. Therefore, while THdelivery takes reasonable steps to
protect personal data, absolute security cannot be guaranteed.

12. User Rights

Subject to applicable law, users may have the right to:

• request access to their personal data;
• request correction of inaccurate or incomplete data;
• request deletion of personal data where legally permitted;
• request restriction of processing;
• object to certain types of processing;
• withdraw consent where processing is based on consent;
• request information about disclosure or transfer of personal data;
• file a complaint with a competent data protection authority.

To exercise these rights, users may contact THdelivery at
info@thdelivery.com.

13. Marketing Communications

THdelivery may send marketing or informational communications only where permitted by law or where the user has
provided consent.

Users may unsubscribe from marketing communications by following the instructions in the message or by contacting
THdelivery by email.

Service-related communications, such as order, shipment, customs, payment or operational notifications, may still be
sent when necessary for the provision of services or compliance with legal obligations.

14. Third-Party Websites and Services

The website may contain links to third-party websites, platforms, payment services, tracking systems, logistics
providers, customs brokers or other external services.

THdelivery is not responsible for the privacy practices, content or security of third-party websites or services.
Users should review the privacy policies of the relevant third parties before submitting personal data to them.

15. Children’s Data

The website and services are not intended for children. THdelivery does not knowingly collect personal data from
children without appropriate legal basis or consent from a parent or guardian where required by law.

16. Changes to This Privacy Policy

THdelivery may update this Privacy Policy from time to time to reflect changes in law, business processes, website
functionality, logistics operations or data protection practices.

The updated version will be published on this page with a revised “Last updated” date.

17. Contact Information

For questions about this Privacy Policy, personal data processing or user rights, please contact:

Decos Company Limited
THdelivery service
Email: info@thdelivery.com
51/60-61, Moo 6, Sao Thong Hin,
Bang Yai District, Nonthaburi 11140,
Thailand